10 November 2021

When it gets tough, how do you lead?

How do you let your staff know you’re there for them when the going gets tough? You can find out more in our latest #coachingblog

We are currently living in some challenging and worrying times, and if you are in a high-pressure working environment, how can you not only motivate yourself, but also your team and those around you to get through them?

We work extensively with Healthcare Professionals in the NHS which has been going through one of the toughest periods in its history. Our range of coaching programmes are ideal for professionals in need of some breathing space in which to clear their minds.

Letting your staff know you’re there for them

Traditionally, the winter period in the UK puts our NHS under immense pressure. Demand for healthcare services increases significantly, the Covid-19 pandemic and the subsequent lockdowns have impacted on routine care and the NHS is faced with the fine balancing act of creating business as usual that meets ever changing and increasing demands.

As the system adjusts to the increased pressure, the majority of the weight of responsibility lands on the people employed within the NHS and social care. These people are also susceptible to all the things the general public are – whether it is getting sick, losing loved ones or having to isolate; Covid-19 affects those in the NHS all the same.

So, with all these pressures and what seems like an impossible challenge, as a leader how do you let your team know that you are going to bat for them?

Supporting your team

Yes, we’re talking about professionals; as a leader it is your professional responsibility to ensure that your teams have the tools and capacity to do their jobs. That is your day-today responsibility; but letting them know that they have your support in a more personal and cognitive capacity can make all the difference when faced with unrelenting pressure.

Providing a space for reflection and focus. Enabling your team members to take time out, away from the immediate pressures of the working environment can help their long-term performance and mental health. When confronting a problem, an employee who is mentally and physically exhausted will be unable to find a solution with the same vigour as someone who has had time to reflect and refocus on the issues at hand.

Providing a space to unwind and process thoughts. Similar to a reflective scenario, people need the opportunity to vent and process their experiences in a safe, consequence-free space. How many times have you been stuck on a challenge only to find a solution by talking it through with your spouse, a friend or someone disconnected to the problem? This can be one of the most successful ways of reinvigorating a staff member to unpack a problem.

How can we help?

We have a range of coaching programmes that could be the perfect solution to this sizeable problem which is experienced in almost every setting we have come across.

Our Bitesize Coaching Programme provides responsive 45-minute individual sessions to give your team members the opportunity to step away from the stress and work on themselves. Delivered virtually, the sessions are commissioned as a package, giving you the opportunity to allocate them to those who you believe would benefit.

Our Leadership Coaching Programme provides a longer-term developmental space for leaders to reflect on their successes, consider their challenges and navigate a sustainable, achievable path into the future.

Our coaches are highly skilled, impartial professionals who facilitate everyone’s journey enabling them to return to their work with renewed enthusiasm and energy. We have run more than 200 bitesize sessions and the feedback was the 95% of coaches said that one session met their needs.

We have run over 100 leadership coaching sessions throughout the pandemic and again the feedback has been outstanding from senior leaders.

If you would like to read more about our bitesize courses, visit our website; and, if you would like to speak to us about coaching within your business, culture change or developing leaders, make sure you give us a call on 07854 315 665 or email us. You can also follow us on Facebook, Instagram, LinkedIn and Twitter.